Gus's New York Pizza - Glendale

Ordered on Uber eats the Hawaiian only received pepperoni but thought the Hawaiian was Canadian bacon pineapple, not what I ordered, then ordered the xtra large Bronx bomber all they put on it was mushrooms, guess that was the bomber of it, who the HL wants just a cheese pizza with mushrooms NO meat, I was really disappointed will Never order from this place ever again, I’ll stick to hungry Howies, people don’t waste ur money on this place shocked they are still in business after reading all the bad reviews which I wish I woulda seen before I ordered, lesson learned!!!

I order pizza and wings for the family, Wasn't too happy about how my pizza looked when I received it. The wings where good that's about it.

The food was INCREDIBLE, however the service was not good at all. The man working the counter was not friendly at all, seemed bothered by our presence and when I asked questions he just pointed at the menu with an attitude. I arrived at 10pm on the 4th of July which was a wed and they were supposed to be open til 11or 12 I believe and my family sat at the table as I ordered. Although this is a very large restaurant it is quite empty and stark white. Not at all in inviting, unfortunately. I live in buckeye, 42 miles away which was just over an hour due to traffic. We enjoyed our local Gus ' pizza the last time we had went which was about 2 months ago (the first time) so we were visiting this location based on the reputation and experience of the Goodyear location. Unfortunately as I was called to get our food I noticed it was all packed in to-go containers. Confused, I asked, can we not eat here? And the man said, no we closed at 10. Which I found odd since I came in a few minutes after 10 and he never mentioned closing early to me. Had he mentioned that eat in was no longer an option I would 've taken my family elsewhere. I am on social security, I barely make ends meet, and going out to eat is a privilege we don 't get to do anymore. I LITERALLY SPENT PHONE BILL MONEY ON THIS MEAL in order to treat my kids on the 4th of July. I will not have a phone for the entire month because I chose to buy this meal, and then the worker dryly, and unapologetically tells me, yeah, well it 's the 4th of July we closed early as have been actively ordering past 10pm... SO, an hour away from home, now almost 11pm, I have to eat in the car with a 1 year old and an autistic 11 year old who don 't understand why we can 't just eat at the restaurant. I 've never been so disappointed. It took everything I had not to cry when my autistic little sister (I raise her since our mom died) said, well even though it 's hot out here and we can 't eat inside, you still had us a good night sister. you still tried your best. So yeah... It may not be a big deal to some, just a large pizza, wings, and cheese sticks, but when it 's choosing between necessities to buy it, and it goes wrong, it sucks. I just wanted to make memories and keep some sense of normalcy for my kids since we 've experienced so many changes this year, so for me, it IS a big deal.Wheelchair accessibility: Large doorway, spacious room, large gaps between tables so a motorized or pushed wheelchair will fit with ease.

I asked the front desk at the Hampton Inn Suites 6630 N. 95th Avenue for an excellent pizza joint and they recommended GUS's PIZZA and I am glad they did, the Barros Pizza (multiple locations) would not deliver and was pretty rude.I ordered a medium garbage pan or supreme pizza and some hot wings. I was told that it would be over an hour. My order was delivered within 45 minutes. The overall Service I rank at 5 . The wings were the Best and the Pizza Excellent. Thank you and All Your Staff for a Great Dinner!

Placed an order for delivery (GH). The driver contacted me to inform me that they had been at this location for 15mins already waiting on my order to be complete. I then proceeded to call the restaurant to receive a status update on it. Whoever answered the phone told me the driver had just left and that it was on it's way all without asking me any leading questions (when I already knew it wasn't on its way). The call resulted with them hanging up on me and my order ended up being delayed. My concern is not that my food was late, but the quality of customer service your employees obtain.