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Bidra med feedbackWe were staying in Armadale and looking in High St for somewhere to have dinner. CV was available, and we got a nice table by the window. Our service was patchy due to the waiter not understanding our order. My pasta was lovely (spaghetti carbonara) but my wife's meal was very bland. The house wine should be avoided!
It would seem that sometimes authenticity does count. This Italian restaurant had a nice looking menu however none of the dishes ordered were authentic. It appeared that the chef is not italian and certainly only knows how to cook essence of Italian. My mushroom risotto was tasteless and the aged parmesan cheese mixed in were like bits of plastic. There were 5 diners and everyone had issues about the food not being cooked well and certainly not being authentic Italian. Not one person finished there meal. Unfortunately the service can only be described as incompetent and clumsy. The proprietor and staff were not rude but just lacked any polish. A shame as the restaurant itself has a reasonable feel and is in a good location. The proprietor needs to attend to the food and get a chef who can cook Italian food. Then he needs to hire a competent front of house manager and train the otherwise pleasant staff.
Rule no 1. Let ALL the diners finish their meal before clearing the table. My found herself finishing her dinner by herself as the table had been cleared.Rule no 2. Never offer desert when 3 of 5 desserts on the menu were not availableRule no 3. Do not advertise Amex accepted when it is not.Rule no 4. If you are going to use frozen meat. Defrost it properly. The lack of taste and watery meat was a dead give away.Will not be back. Too many great restaurants in this high end area to try again.
Great place to eat good Italian Food. Service slightly slow but worth the wait. They were very accommodating when it came to varying my pasta. Highly recommend a visit.
Wonderful food. But service disappointing. My main was forgotten; no real apology, not waived on the bill even though it came half an hour after those of my parents. Disappointed. Had not had a good day and was hoping my evening here would make it better rather than worse.