Mcdonald's - Glen Allen

Honestly I’ve had a couple sub par experiences here but tonight tops it got there at 10:15pm and the gentleman in the drive through was well spoken and patient, he was more than polite. Then upon pulling up to the food service window the team was on it mixing shakes moving fast and precise, not a single complaint in regards of my order they gave me hope back at this location and as always food was hot fresh and fast great job ladies and gentleman and thank you from me and my family.

Nice clean place but odd set up. You can order from a 'robot ' kiosk. Then you take a table tent with a number on. The food is brought to your table. But there were no tents at the kiosk. I just heard somebody cry out Number 1. No napkin in the bag. My breakfast was just fine, if you like McD food.

This was me and my husband's first sit down dining experience here, and it was great. We had an awesome server Jeanne, she was friendly and attentive( not overly, just enough). Oh, let me tell you about the food, it was simply delicious. We had the snow crab leg seafood boil with the BOOM Sauce medium spiced and it was very pleasing to the palate. We shall return!!!

I will say a very pleasant experience. For the first time ever I will give McDonald’s a 5 star. This is because the over all experience lived up to it, everyone was extremely nice and it’s was a good experience. This was a terrible day to say the least. Overall this was the best part and it’s because it was just nice to see everyone doing there jobs like I do every day and working hard and pleasant! Great job and I will say this. THANK YIU FOR NOT MAKING ME BEG FOR 2 ketchup packs , it’s nice to get a couple packs and it’s not lot to ask for. Really. On a real note…. This was earned 100%. I have been here for 20+ years and the best experience I have ever had. I had truly given up for a while. I went ahead and said let me try this once more my day cannot get worse. Sooo, here I am. 1 hour later. Good job and thank you for your hard work. All postings from order window to manager to cook to final window. All perfect. It’s much appreciated just know that. This is a huge turn around and would love to see how long they can keep it up?? My advice to management. Whatever you have figure it or doing, you got this correct. Congratulations and this was hard to give it the 5 but it’s was earned. Not one thing I can complain about. Trust me I tried to find a way

Waited 10 mins with an empty lobby for Fries Update 6/2 8:45 pm super fast great customer service fresh hot fries