Tim Hortons - Getzville

Very inconsistent. Sometimes okay and sometimes it's like today where I ordered a medium Coffee mocha and breakfast wrap and get a small black coffee and a wrap with no bacon, which I asked for. Some people want some consistency in their life when they start their day.

Went through the drive through. FIVE times I repeated my order, TWO SM. DARK ROAST COFFEE BLACK! (that was it she repeated the order...everything, but. Then I approached the window and she still had my order wrong.

Coffee was made right, but took a very long time to get. We went inside. Definitely had tons of staff so idk why it took so long.

You would think everyone who orders here are ordering chicken fingers burgers and steak Hoagies with how slow this location is. They never fail with being extremely slow regardless of what time of day you come or the simplest order. The worst location

Went to grab Hot Chocolate Bagels and Muffins and was told the Hot chocolate machine is off because we close in 45 min so umm yeah. Then was told to have a good day. Wasn't even asked if there was anything else. Horrible customer service horrible experience.