Panera Bread - Germantown

I really love my wife all about Panera. This review is to protect the business from toxic employees that my wife treats in an rude way. 15 September, she ordered latte with 2% milk and no foam she always ordered. He (Shawn) gave her cold latte when she asked him that her order is hot latte, he cried on her, cast aggressively the cold latte in the garbage and barked say that he cannot do sharp latte. After all, he gave her hot latte with full foam. He could have bad day, but showing the attitude towards loyal customers is unacceptable. We called, but we don't get the manager, so this rating is 1 out of 5.

Stay away from this place. I made the mistake of coming without checking the reviews. Poor customer service, food is mass produce, soup is not made on-site. It?s actually dumped from a can. My chicken burger came cold. Every employee is zero help, and seems that they are hiring who ever comes first. never coming back. Not giving them my money. Worst $42.34 spent in fast food.

Very bad experience at Panera. we tried the new signature take and new spicy take. Both the sandwiches were VERY DRY, nothing like the picture. Regretted it so much. No wonder it was very quiet.

I ordered bacon , scrambled egg and cheese on Brioche and this was what the sandwich looked like. 2 pieces of bacon. I got the other sandwich from the Seneca Meadows location. Much better quality. Giving 2 stars to the Century Blvd. location because I have no complaints about the service.

We have been here several times and the food is always really good. We decided to get lunch here again and it was really good! Their grilled cheese sandwich, mac and cheese and bread bowl are amazing. We have also ordered delivery from Panera Bread (using Uber Eats) and all of the food was still fresh and sealed well. I always enjoy getting food from here whether it?s a quick bite or a whole meal.