Chipotle Mexican Grill - Germantown

The guac was old not fresh and brown, hardly any food in one of the bowls and the bag was soaked at the bottom no utensils just the worst chipotle experience weve ever had

I ordered the carne asada salad, there was hardly any greens and 5 small chunks of steak. considering the price in order to have it delivered, I was very much disappointed. normally chipotle is awesome, but not this time

The quesadillas were delicious! It was my first time eating that. I like the two sides options. My son ate all of his kids grill in one sitting! He loved the soft taco, binto beans and brown rice.

I ordered carnes asada, I got steak... which is totally fine but the steak was hard as a rock and had to throw away the food. Generally you guys do well, but this order was really bad. Sorry.

This chipotle is the absolute worst or the most incredible chipotle ever. We live nearby and order from here frequently. There are essentially two different food processors in operation. A person (or group of employees) puts exactly ZERO salt or spices in one of the foods and puts only pieces of grease in the Burritos/Bowls/etc. They also tend to forget everything except lime in rice. It's really terrible when the staff works. Then on other days the food is so good. The salt and spice level is perfection. The meat is perfectly prepared and cut. Everything tastes so good. We always go back, of course, because of the comfort, but also in the hope that we get the good staff. Seriously. A few days, it's a star establishment. On other days his 10 out of 5 stars. What's happening?