El Monumento - Georgetown

We love this place! eat super tasty and customer service excellent? sure we want to come back soon to try different plates! we have to come back to get the idea?

I decided to come to Texas to visit two very dear friends of me and they suggested this restaurant that they are regular to have a good Mexican meal. to our insult we had a terrible experience to eat here and had to cut it short. before we sat to eat, we had asked the hostess before the time whether it was in order to sit on the terrace with 2 service dogs. She said it was okay and sat outside. a few minutes later a server came up to clarify and ask that the dogs were actually servants, otherwise we had to go and we confirmed that they were. then we were finally addressed by the general manager, who came to our table in our worst behavior from everyone, and immediately spoke to us in a very rude way and said we have to go immediately for our dogs after we had ordered 3 drinks and got our appetizers. we were very taken back at her demeanor when she came to us because there was no excuse for the wrong communication, or spend $58 on eating and drinks just to be thrown out, and waste our time there eating 30 minutes already and now need to drive somewhere else to have a proper meal. we had tried to communicate with her how disturbing this was to our plans after several members of her personal had put the dogs to the print, were okay to be there, but she would not allow us to speak and just talk about us by stating that it was not important what the employees say and it is up to her. we still had our full drinks and asked if we could at least finish the first and wait until our food is put in box, but she refused and said we had to get out with our dogs immediately. Remember, I never go out of my way to leave negative reviews, but this aggression was such a terrible experience that I wanted to be aware of the treatment of the administration here for future customers, because I personally do not want to support a company that has not been for their guests as we have experienced. P.S. when we left the restaurant, we came over this sign in front of the entrance door, which found that no pets were allowed, but service animals trained for disabled are ok? if service dogs not allowed, this sign should have been removed because it is very misleading.

We enjoyed a lovely dinner here. We had their classic margaritas, chips and salsa beef, chicken shrimp fajitas. Every thing was very delicious. The meats were all cooked to perfection. Our server was Christian R. He was very knowledgeable, attentive and such a polite young man.

Always great food and service, especially when the weather cooperates and you can sit over the river!

Nice location and atmosphere. I ordered one dinner and my daughter ordered a different dinner. We didn't care for what we ordered, so we switched. I loved her dinner and she loved mine. Success! Lol