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Bidra med feedbackI loved my stay here. Rooms at the reception were so helpful and welcoming at check-in, the rooms were large, comfortable and clean. The views were spectacular. We knew the hot springs were under renovation when we booked our reservation, so although we were disappointed that it didn't affect the 5 stars here. There was no sales place, and at any time I needed something from the reception the response time was great. Loves the surrounding small towns. It was a very nice and relaxing stay. I definitely come back to this resort.
We enjoyed our stay very much. We had a big group, so three rooms. Two were updated nicely. The third room was clean and had a nice view, it could only do with an update. We visited during low season, so the hot springs, whirlpools, pools were under renovation. We really liked the location, but still within 30 minutes of the lake and Heavenly. I would visit again!!
The hot springs and pools were closed for repairs. Otherwise, it is a great place to relax. Check-in was slow. But the rooms are beautiful and spacious. Natural beauty just one step outside. Hiking trails, streams, animal welfare.
The two-room unit was great for two of us with business in Genoa. We chose the resort for its location. The unit needs basic update-gold fittings and older kitchen. It was clean. The balconies are beautiful, the beds are comfortable, and the room was appreciated. The staff at check-in was very nice. Unfortunately, the restaurant was closed on site the days we were on site.
Rooms were nice. Staff was pleasant. We got placed on the west side, which is not the best side. We had booked well in advance, but they said we had just booked that day. I think that is why we got the room we did. I would have preferred that they had an electric car charger on sight.