The Groove Train - Geelong

We were excited to have lunch at The Groove Train, as we had a great time at Chirnside Park. However, we were extremely disappointed. We ordered a focaccia, eggplant chips, and creamy chicken spaghetti. The focaccia was stale and we couldn't eat it. The eggplant chips were burnt, and the spaghetti, although tasty, was drowning in cream. When the waitress asked us how everything was, we were honest. She did not apologize. We paid our bill and left. We have no intention of returning. I would not recommend this restaurant to anyone. Our experience was terrible.

The service was fine, but the food was terrible and way too expensive for what we received. It seemed like they were just reheating frozen meals and serving store-bought chips. We definitely will not be returning.

This restaurant in Australia has some of the worst service I've experienced. The eggplant chips were soggy, the soup was lukewarm, and I didn't bother trying any other dishes. It took three staff members to make a latte, and they seemed clueless about the menu and spoke very little English. I wouldn't recommend this place even to my worst enemy. It's culinary cruelty at its finest.

We waited 2 hrs on New Years Eve for Pizza....sparse toppings and under cooked. Disastrous. Alot of unhappy customers.

What a disappointment this venue is. The second time visiting a place that generally serves good food and the service, in the last month we were treated with confused staff as to where to seat patrons and then when we placed the order for food the starters plate that we ordered arrived after the main meal. This has now happened twice in a row the first time we brushed it off to new Managment taking over but when it happens the second time I call it poor staff training and disorganised management. The second issue, the meal took 70min to arrive after being told at 30 minutes our meal would shortly arrive but we stupidly waited. The conversations around our table were patrons were not happy with this venue as there meals were not completed as well Signed.. groove train fan but not at this venue