Muffin Break - Gateshead

Extremely over priced for what they serve. Paid £5.60 for 2 bottles of pop. The numerous glasses we were given were all dirty and had dust in the bottom of them. When getting served the members of staff ignored me as their customer and stood talking between themselves. Had to wait for members of staff to finish talking and ask them to clear a table for us even though it was basically empty. Every table had dirty dishes and unwanted food on them.

My hubby and I recently popped into Muffin break for our caffeine fix whilst on an errand at the metro centre. We shared a blueberry muffin. I had an caramel frappe and hubby had an americano. Very lovely.

Just a quick stop for coffee and snack, couldn’t fault it. Staff were friendly despite a busy morning. Tables did need clearing, but we may of just arrived after a busy spell. Muffins were lovely and fresh.

We ordered the chicken, chorizo and mozzarella panini, which looked lovely on the sign at the entrance. When we got these we discovered 1 single chunk of chorizo in each of our paninis. Certainly looked nothing like it did on the advertisement. I pointed this out and was told it must have just been the mix but didn't receive any apology. Fresh paninis were made for us and brought across to the table but the previous paninis were never taken away. Instead the member of staff positioned the new paninis on the edge of the table, around the previous ones despite there being no space. I had to take our previous plates and dump them on another table myself just so we had space to eat. Finally tucking into the paninis and these were very bland due to the lack of chorizo yet again. Only positive was that the smoothies were nice at least but overall found Muffin break to be expensive. Won't be returning.

We usually enjoy dining at this restaurant, but today's service was disappointing. The staff were not very friendly and the Mars caramel muffin was quite dry. However, the flat white skinny was delicious. It's a shame about the muffin, as they are usually fresh here. It is worth noting that there is no restroom available at this location.