Pizza Hut - Garland

The food is great, but the staff could improve at their customer service. I wanted to pick up an online order and the only checkout there was too much to flirt with a guy at the pickup window. 10 minutes passed and she never realized or asked what I needed. My pizza was already paid so I literally had to grab my pizza and go. A driver went inside from the delivery of pizza and immediately asked if I 've helped that I answered, not yet. In less than a minute she saw my order and gave me my pizza. I would give 1 star for this place, but the polite driver increased my rating to 3 stars.

If I could give this place, I would. The last two times I ordered here delivery time said 25-30 minutes and I waited for over an hour. Today again ordered at 5:15 a.m. and the delivery time 30 minutes and again an hour later we finally tried to call but NO ONE WILL PICK UP THE FREAKING PHONE. We called an hour. Pizza was finally delivered at 7:06 a.m. by Turkish. 7:06 when we ordered at 5:15. We both worked in the food industry, and we are aware of patience, we have waited so long, but that is absolutely ridiculous. My fiancée is currently returning to Pizza Hut with the pizza, as we can't get anyone in touch to get a refund. We love pizza hat but in any case will NOT order again and again.

Pizzas were cooked and burned in places. Not very good. Breathe very little pizza and threw the rest in the garbage. Very disappointing because it costs $60.00 for these two special pizzas.

They have a good delivery date, but they have my order wrong 2 times and the third time they told me nobody wanted to deliver it to me and I just got half the money back as in the store credit

I’ve been to this location quite a few times. The staff are always nice my food is always hot. I know fast food can difficult at times , but I appreciate you guys. Keep up the good work. Merry Christmas!