Long John Silver's Kfc (e720487) - Galt

Poor customer service. Very rude. Lobby was closed, only drive thru was open. I waited 7 minutes in the drive thru, and no response. I called and asked what was going on, and if we could come inside to order, as there was 10 of us, who were all ordering separately, and was told no. I asked if we could do separate tabs on the drive thru line was told no. So they expected us to go through the drive thru line 10 times. Not happening. Never again. I rather go to the long John silver in Sacramento.

Worst experience ever. Old food old fry oil just bad and staff didn't care

The young men working there were very nice, really nice polite which is awesome. However the owner/management needs to do better. CLEAN YOUR RESTAURANT. The grime on the doors, surfaces is crazy gross, you can skate across the floor with how slick with dirt it is. The toilets, sink, doors, just everything looks like it hasn't been touch for possibly a year or longer. I had ordered meals prior to seeing it all, one was missed. Opened one of the meals we did receive, biscuit was hard as a rock, mashed potatoes old/burned, I didn't want to risk the chicken. I'll never be back as my family was passing through. Just take pride in you business, teach your help how to properly run an establishment.

Poor service with a bad attitude! Put the Nashville hot chicken with the spicy oil in a cardboard box instead of a plastic container and it leaked all inside the bag all over the other orders. We weren't given any napkins so it was a mess to eat. Food was less than average when it is usually pretty good here. The fish looked and tasted like it was cooked yesterday.

Drive Thru signs that say Open are put out to early !!You will see the signs and then go wait in the Drive Thru, only to double check your phone and see they arent open until 10:30amWhy not put them put 5 minutes before hand when you 're actually ready to take orders ??