Chick-fil-a - Gainesville

This particular Chik-Fil-A stands out as a market leader in customer service. Despite facing some non-traditional challenges, they consistently exceed industry expectations. Well done!

I am giving this restaurant a 3-star rating. I appreciated the pleasant checkout experience, but I deducted 2 stars because the staff was not properly trained in handling change. My order was also incorrect and there were no napkins provided in the bag.

Always fast, always polite. Amazing how they deal with long lines. You can feel the difference between Chik-fil-a and other Fast Food restaurants, especially when it comes to courtesy and kindness

The service was exceptionally well. The person who served us seemed incredibly happy and helped put a smile on my face. I did wait about 10 minutes from my food and when I finally got my fries they were warm to cold. A little disappointed with the experience of eating

We have always had a great experience at all Chick-fil-A restaurants. We ordered the original chicken sandwich and waffle fries for my husband, and mac and cheese for myself. It was all absolutely delicious. This was my first time trying the mac and cheese and I loved it. I will definitely be ordering it again. The service was excellent as always, with friendly staff always ready to help. We are huge fans of Chick-fil-A and wish there was one in our town. Hopefully someday!