Papa Johns Pizza - Ft Walton Beach

The best takeout pizza!! Service is always prompt, my order is always accurate and yummy. The app runs well too making ordering a breeze. I know it's a chain but it is ran very well

When I do get Papa John’s, I always order to this location — mobile and carry-out with no issues. Today, I accidentally sent my order to Mary Esther, but didn’t realize the mistake until I came to pick up at this location. The young lady who worked the cashier was so sweet, quick and efficient to get me squared away. She told me to give her 10 minutes and my pizza was ready before that (and with dessert). I really do appreciate the efforts you and your team make to ensure the satisfaction of the customer. You guys are awesome, thank you!

My order was wrong, sauce was watery, and the dough is sopping on both pizzas. The best thing was the cheese sticks and I ordered the gluten free pizza and was very disappointed with the size. I’m a regular (since this location opened and before that the Mary Esther location for years) and I have never had an issue like this. I called the manager and they offered a one free pizza when both were watery and almost not editable. When I told the manager Dalton that the gluten free pizza was wrong I was assured that it is correct. I am very disappointed and am not sure if I should order from this location again due to the poor service. And for clarity I order the same thing and have for years. only one pizza was different and both were wrong and sopping. Not worth the nearly $50 I spent.

The manager was a huge help and saved me from being yelled at by my family. I had ordered pizzas but I had forgotten to order bread sticks unfortunately. When I went to get back in the car my family was quite upset that there weren't any bread sticks ? So I went back inside and explained to the manager what was going on, he put a rush on the bread sticks and saved the day ?

Normally this place does a fine job, and I would give them a good review. However last night I waited an hour for a pizza when my approximate pick up time was 22 two minutes. I understood, they were busy. But this morning every one that ate the pizza has a food poisoning and it was the only thing we ate last night. Not worth it to be crapping my brains out and throwing up, won’t be going back, ever. Will be calling corporate or whoever I can to report this. It’s miserable.