Feedback
Bidra med feedbackMi casa is a great restaurant to visit in person, but I 10/10 DO NOT EVER RECOMMEND ordering from them through any of the food delivery apps. ESPECIALLY UBER EATS. They are horrific with the delivery times and updates. Uber is useless for help with them as well. And when you call the store directly, the people there can never give you a ETA on their driver because they use their own personal driver to deliver food instead of an Uber eats driver. Also, their drivers are incompetent because the last two times i ordered from there, their “driver got into a car accident”, which caused my food to never be delivered BOTH TIMES. Horrible customer service, but decent food if your up for dining in person. I order Uber eats daily, and this restaurant consistently has issues and gives problems with no solutions. Not worth it for the price of the food and cost of delivery. Try a different Dominican restaurant. There are much better out there.
I went into Mi Casa this past week and I wish I didn’t. Ordered the chicken and cheese empanadas.. they were supposed to come with 3 but the server walked out with ONE because “the waiter thought you only wanted 1/3”????The chicken was mushy.Then my friends food came 40 minutes later but we were missing my WHOLE ENTREE… I waited for 10 more minutes then asked where my food was. The server said “oh we never put it in. U still want or no?” I was livid but I stayed calm and said they can discount my bill because I am not waiting another hour for food when everyone’s done eating. They said “no discount. Either take the food or don’t” the servers are so rude unless you personally know them.Not worth it!!Save your money and stay home. Just make the food yourself.
I ordered a picada and was told it would take 30 mins. I showed up to the restaurant in 40 mins and they said it was not ready so I took a seat to wait for it the worker was too busy chatting that he didn’t even tell me the order was ready and I ended up getting my food an hour after calling which is ridiculous for a two person picada. Worst customer service.
Service was exceptional; my family loves the fried pork belly chicharron. My Chicken sandwich was good. French fries could have been cooked for a while longer. They charged us for an extra drink and added a small gratuity to the bill. I usually tip 20% on the total bill and even more for excellent service. I had to deduct what they included in the bill.Good news, I found a new hot sauce that I enjoyParking: Busy shopping center. Crowded parking lot
Delicious food unbelievable! Thank you for the excellent food and service! The mofingo con bistec y cebollas is to die for !Food: 5/5