Subway - Fredericksburg

Always a pleasure to go to this location for their friendly, quick, and fresh sandwiches. Don’t forget to try their delicious cookies. You just can’t eat only one.

Always a pleasure to go to this location for their friendly, quick, and fresh sandwiches. Don?t forget to try their delicious cookies. You just can?t eat only one.

I want to point out that the staff was nice and courteous. However, they were out of basic meatball, didn't ask if we wanted the sandwich as it comes or to customize it (subway is know for their options so we assumed we would be asked). The customer before us, they jad to remake his sub 3 times because they unfortunately could not speak or understand English very well. Both associates were nice and tried their best but overall it was a disappointing experience. Looks like it was just a hard night for them, but they really did try to provide good service.

Food was good and the place was clean but they did not let me wash my hands in the bathroom. I wanted to wash my hands since I was gonna use them to eat my sandwich. Does not make any sense. I asked where she uses the bathroom and her response was oh we go to wawa across the street! Yeah right !!

I found hair in my food, I brought this up to the cashier and all she offered was to make another sandwich for me. I don't need a sandwich, at least not one after knowing the food in the restaurant is contaminated. I was hoping they would look up for any hair/contaminants in the food that's being served on the counter but they didn't even have a glance at it. They called up the manager and he offered to make a new sandwich too. They had no interest in finding out how the food is contaminated.