Auntie Anne's - Frederick

Had a old colleague who ate there and got food poisoning from it and I even had a pretzel there was feeling nauseous and sick to my stomach a couple of hours after, coming to find out they got a recall! Don’t eat there

This place is absolutely disgusting! I ordered a pepperoni pretzel bite on a mobile order and when I arrived to pick it up the lady helped 2 people with their mobile order and they got there way after me. Waited 10 minutes for a pretzel to be told they didn’t have the bites but had the pretzel with pepperoni which is a $3 difference! I was hungry so I just took it and when I ate I wanted to cry for the money I just sent to die. The pretzel was old and had been sitting around, it tasted atrocious! The staff couldn’t be bothered to make a fresh pretzel on a mobile order. Downright shameful and a overall disrespectful experience

The pretzels taste like soap…no matter what u get from there…and I’ve told them this before but it’s like they don’t care…they keep preparing the dough for the pretzel in the washroom where they have the washer and dryer machine….plsss change this.

Bad customer service, very rude and unfriendly staff.You should train better your staff, especially young people.

If it's not part of your regular mall trip it's not a good one ?