Starbucks - Franklin Lakes

I loved it here. I work in North Haledon and usually did my Starbucks runs at the Wayne location. Little did I know that this gem was 5 minutes away! I love that it?s in the same plaza as playa bowls AND market basket. And there?s a chase bank?! Location is great. Also, I was able to get my oatmeal with steamed almond milk that the barista kindly did for me. Game changer! Super nice staff. They do customers of the month which is pretty cool also.

The Starbucks in Franklin Lakes usually has good service. Much better than the Starbucks in Oakland. But today I ordered online and went to pick up my order. There were two employees behind the counter and waited almost 10 minutes before either one of them asked me if I needed help. There was one other gentlemen there waiting not sure if they were helping him. No one made any kind of eye contact just with me. The one girl made a drink put it down and walked away came back and started cleaning. Finally the other guy when he was done drinking his drink and helped a customer who walked in to place an order. Eventually walked over to me to see what I wanted. I usually go out of my way to go to the Starbucks in Franklin Lakes because of great service they give. But after today I may stop going to either store because of the bad service. Why bother wasting my money and time.

Bathroom closed to the public?! Three baristas behind the counter twiddling their thumbs. Service was courteous and quick though. If nature calls when in Franklin Lakes you either make it home or find a gas station.

Quaint Starbucks in a small shopping center in Franklin Lakes perfect spot to grab a coffee while going to the awesome upscale Market Basket.

Very nice and clean Starbucks in the Frankln lakes urben farm shopping center Large parking lot Staff working inside seems bored, not welcoming