Starbucks - Franklin

So my order was a pumpkin coldbrew decaf, and the cashier suggested an americano, wasn't sure what that was, I'm not a real coffee drinker, i said ok? what i got was all my add-ins in hot coffee, the genuine sweethearted Barista (Marilee/Marylee)

Really good service and nice girl who took my order at the window. Loved the dinosaur and pinwheel in the tip jar. Whoever was making the drinks and food didn’t follow directions very well. I asked for extra ice, my drink barely had any ice, no whipped cream, drink came with whipped cream anyway. They also don’t ask you if you want your food warmed, so expect it to be reg temperature unless you ask.

Estimated wait time is 30 minutes. Ordered a pumpkin spice latte and the forgot the pumpkin

This place is interesting, you never know what you will get service wise. Last week the guy was sitting in the window, and today another guy was wearing a very dirty apron. It looked so gross. If you require it as part of the uniform, at least make sure it looks presentable.

I used to love Starbucks, but they have done away with the sugar free drinks