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Bidra med feedbackTim and his staff are a Staple in Williamson County. So many people have enjoyed the experience of your amazing restaurant. I hope to hear what you are up too. Tammy Lynn Hill
Alas al l can offer is advice for others who want to eat here to call and make a reservation although they don 't mention they take reservations not their website or this site. Due to what we were told is short staffing we were turned away. One of the recommendations provided when we asked for an alternative place was closed and looked to have been closed for a long time. Live and learn in these new 'post-pandemic ' times.
We first visited Cool Cafe in June of 2021 and LOVED it. I was excited to share the restaurant with family as we passed through Tennessee again this year, unfortunately it was a complete disappointment. I called ahead to see if we could be accommodated, we were told 30-45 mins, which was fine! We showed up, were ushered to the back hallway, again, fine. The manager said, “this is the best I could do with the short notice.” (Exactly why we called ahead) We ordered our meals, were never informed of entrees missing items. Two of us ordered the steak wedge salads for our dinners. They came out at least 20 minutes before everyone else’s dinner. The menu stated a deviled egg would be served with the salad, it was not. I questioned this and the server said, “we don’t serve them anymore because the eggs are too expensive.” Would have appreciated being told this ahead of time. The salad price was not reduced even though a listed item was not available or substituted. When the rest of the parties entrees arrived it was just more disappointment. The catfish dinner was supposed to be served with hush puppies, a main reason why this dish was ordered, they were missing, when questioned the server said they were out, again, she did not tell us that when the order was initially placed. My husband ordered a 14oz ribeye to be cooked medium, it was very well done. There is nothing worse than paying top dollar for a mediocre dinner and a poor dining experience. Hoping things turn back around because we did enjoy it and were looking forward to coming again. Sadly, we would not give this place another stop.
My wife and I have been a few Sundays for lunch and it’s pretty good. The banana pudding is 5 stars. The other food is good. So we decided to try the steak night. It took a long time to get out food and my steak was very very tough. Worst steak I ever had actually. I won’t go back to steak night. Service was good it just took a very long time to get our food. Wife said about an hour.
Great place! Very nice and friendly people. And above all, outstanding food!