West Fork Grill - Fort Worth

Today is December 6, 2023 at 12:15 PM. I came to this location to eat a Philly cheese sandwich and french fries and drink a Coke. It was $15. The Philly cheese sandwich was very small and the meat was dried out and it had a weird taste to it. I don’t know if it was a seasoning or wet and the french fries were kind of yellowish and they put too much pepper on the fries, it was not worth the $15 that I paid but they were very nice. It’s two Hispanic ladies that work there. They serve breakfast from 6 o’clock in the morning until 10 and then they start lunch and they close early.

I ordered a customized Philly cheesesteak. The service is great. Always clean.

When I started going to Westfork Grill I really enjoyed the convenience and the pricing, I also enjoyed ny interactions with Maria, unfortunately she is the only person I enjoy interacting with the other lady is rude and her customer service skills are less than desiraable. On Tuesday I went there to get some lunch and there was a sign on the door she said they were closing at 2:00pm b/c of the weather it was 1:10 pm when I arrived the grill was off she said I could only buy chips and a soda I have tried on many occassions to call in an order and end up walking over there b/c no one answers the phone, and yes the fact that they do not wear gloves is unsanitary. Don't think I will continue to do business there.

Horrible customer service! I will not be coming back the cook was very rude. I requested a quesadilla with no chicken and he questioned why I wanted a quesadilla with no chicken and was very unprofessional and a smart mouth about my order! I decided to not order anything and he said I don 't read minds lady

The place is 7:30am to 4pm. The cook cleans the grill at 2pm and others in this building have different lunches. The cooks responses in a attitude that you can go complain to the boss, he doesn't pay him to stay longer and so he only works his 8 hours. Yet there's no sign on the door the they stop serving at at 1:30 then change the sign on the door or throw in the towel. The cook does this repeatedly with an attitude and suggests a salad for a customer because he doesn't want to cook. Then what's the purpose to have it open.