Tropical Smoothie Cafe

He never gets my name right. I don't think it's a name and I'll write it for her. I'll order my sandwich and I'll have to wait 15 minutes if I'm the only one in the store waiting for the order. They ask for help to see the other way and roll eyes there. Don't you come here? I know the owner wants good reviews, but this is terrible service

I really thought I should leave this review because I wanted to make a point about customer service. I went for my usual smoothie, waited longer than necessary, folks came in after me and were served before me. They ordered at the counter, just like I did. Long story short, when this happens, all the worker has to do is say, I 'm sorry , these two words makes a big difference. What this worker did for me by not giving good service, was really a big favor. From now on I will make my own smoothie, I went and bought all the ingredients, including the protein. SO, be careful, how you treat customers, you can cause a business to loose good customers, plus I have a lot of friends who frequent TSC. Be nice.

Today was a bad experience at Tropical Smoothie I ordered a Bahama mama smoothie over the phone. Truth be told when I got there it was very watery. So I ask the manager of the shift if she can please remake my smoothie said due to it being 10 mins she can not remake it. So I politely ask for a refund. She refuses and said she do not have access to do a refund, she will have to tell the manager for tomorrow shift to do it ????? really. Very poor customer service. I have manager experience and I would handle the situation a whole lot better especially handling the situation with a better decision. Thank You for your service I have been coming to this location for some years

Love going to this tropical smoothie, cleanliness of the store is always on point and so is employees customer service. I always come right after a great work out and get a detox island green along with my chicken pesto. If you in the area seriously stop by you won?t regret it.

This place offers a good variety of classic and superfood smoothies ranging from $5-6. The classic smoothies offer fruits not considered superfoods such as different combinations of strawberry, mango, etc. Superfood smoothies contain just that, superfoods such as chia, ginger and avacado. Either way, you can't go wrong. Smoothies are freshly made and full of flavor. Sizes start at 16oz. Hopefully you came for the smoothies and not the food. The preparation and taste of the food is perfectly fine but the portions are definitely on the small side. I ordered a full sandwich but what I received was something I would consider a half size. While I understand this is primarily a smoothie cafe, I still feel sizes could be more generous. Also please be aware, lunch times are extremely busy. I visited around 12-1pm and instantly regretted it. The place was absolutely packed with a line of people waiting on their orders. The staff did a great job of preparing as fast as they could but there was simply too many people. Some people waited well over 15 minutes for their order. On the upside, the staff was aware of the long wait and gave several people coupons for free 12oz trial size smoothies. The environment is typically relaxing, with many places to sit, including several tables and a counter top. You can also order online and pickup your items. Overall this is a great place to stop for a light lunch or smoothie on your way back to work.