Gloria Jean's Coffees - Forest Hill

I ordered a Chai-Latte. the service was very friendly and the employee even made a few sweats. the drink had a sweet vanilla taste and was pretty smooth. for me personally I found the vanilla aroma rather sweet, as I usually prefer the spiced chai, but I should have called it such. the service was impressive but the products were high quality.

I'm working hard to like matcha, and I think I'm going there. gloria jeans certainly makes a good one and she along with my toastie was a good start in the day. Maybe the next time you have to try a smaller size. the prices are reasonable, especially if they go for their special offers. the personal is great. the place is wheelchair accessible and child-friendly. good parking.

An ordinary experience. they screwed up the order after they asked for it three times. a matcha latte was not delivered. instead, an ordinary underpowered latte was delivered. there was no offer to bring the right coffee. the experience was a shocker.

A cold version of a creamy hot kakaos ordered, the kerl at theke has it wrong and had the grace to accuse me saying that I did not mention cold to him, although I ordered the same with him a few days before. I always mention cold because I never have hot. never had this problem with other gloria jeans sockets. the female employees are nice, not their fault the kerl wrote the order wrong. it would have been good if he weren't so rude.

So bad. Customer service was horrible and I had to wait 5 minutes for them to put through an order.. I ordered an iced latte and it tasted diluted, very milky and I’ve been drinking Gloria jeans coffee for almost 4 years and they are known for their strong coffee but no this time it was not strong at all and very milky. They used shots that were sitting there a while. Never going to come back ever again.. very disappointed get your games up mate