Chipotle Mexican Grill - Forest Hill

Worst chipotle I?ve ever had in my life . First I paid for guacamole which I didn?t receive. The portion was so small it was ALL rice with a sprinkling of lettuce . Isn?t lettuce cheap ?? Also it was bland which is very unusual . I had to add salt to it , which I don?t think I?ve ever done before. Bad all around. Only thing good was it came out fast

This is the best Chipotle that I have been to I did order ahead and my food was ready on time and as I requested. The restaurant was extremely busy and the tables could have been cleaned up however we were able to find a place to sit and eat and enjoy our food.

I made a door dash order. Burrito with Rice, beans, steak, tomatoes, corn, lettuce, cheese and sour cream. I got a burrito with rice, beans, barbacoa and spicy salsa. They made it completely wrong or they gave me the wrong order. It’s the worst when you’re hungry and you’re expecting something and get something completely different. I ate some of it, but it was so spicy I couldn’t finish it.

This place has really gone down hill!My husband and I ordered burrito bowls with steak, as we always do. Only a few pieces of extremely small cubed steak in my husband's bowl and I had 6 cubes of pure fat, like the parts cut from the meat to be tossed in the trash. It was disgusting. Normally it would be very filling but not this time. Very disappointing.

I really like the food, and life being able to order online. But even though the order confirmation says the food will be waiting on the pick-up shelf, and they HAVE pick-up shelves labeled, my order is NEVER on the shelf. I have to wait and wait for an employee to see me checking my phone incessantly to make sure I ordered it right. Or, I have to try and interrupt the cashier who 's always rapidly going from one customer to the next.Just use the darn shelves! If you have issues with people stealing orders, have a dedicated person READY to help with pick-ups. And teach your staff to be a bit more understanding... don 't just say it 's not my fault and get an attitude.