Costa Coffee - Forest Heath

Took extra care to deal with my dietary needs, and made an effort to check up on me to make sure everything was done right. I felt very covid secure whilst there.

Spotless clean Amazing staff all over happy and helpful I visit regular never have any complaints Would highly recommend this Costa

I’m a regular Costa coffee drinker and cannot fault their products. However, today (31/01/21) the male staff member was slow at serving people and clearly did not want to be there. My partner then got ready to pay with her card to which the staff member just stared at us blankly. My partner told him that the card machine was not ready to which the staff member replied “you were just staring at me so I didn’t know what you want” despite most places only accepting card. Then after waiting for our order we realised he got our order wrong in the first place! This was rectified with a few more huffs from the staff member. I think if this happens again we’ll take our regular visits elsewhere.

Good service and good selection of drinks and snacks. My mum and stepdad had a skinny latte. I chose a tea with soya milk and vegan banana loaf. Both very good. I was served my tea in a pot which gave me 2 full cups so really good value for money. The banana loaf was soooo good. Great options for all dietary requirements. Clean and comfortable. Also very clean toilets. I would recommend.

Usual fayre of food etc that you can always trust Went here today they have a loud shouty male member of staff that cannot resist saying mate or bud at the end of every sentence ! I am not his mate so object to this tone. This guy thinks it is ok to shout across the store Shut the door or we are closed to his friends. This has got to be the most terrible Costa in UK cos of this idiot