Feedback
Bidra med feedbackI cancelled my order. The corresponding customer service response would have been, We apologize for these inconveniences... You should note and update that for all your third party providers order online because my order has been approved and it told me that you make it with an ETA. There is definitely a problem, and the answer here was not appreciated.
The food is decent but I would not recommend relying their online ordering and was not impressed with the customer service.They are consistently late on the time listed for pick up. One time it was particularly late, and I expressed my frustration to the manager who was very dismissive. I suggested that they could send an update to those who place online orders that they were running late and she insisted they couldn't. I asked about a discount for the inconvenience, also a no. Just felt like they didn't seem to think it was even an issue.
The food is delicious, the atmosphere is warm, Sudha and the staff are amazing. We had a special event here and our experience was very positive. The selection of food is excellent our group especially loved the gyoza and green bean appetizers! I highly recommend Bites restaurant!
The family and I decided to have Bites delivered. All three burgers were raw after I asked for all to be well done. The buns were soggy to the point you couldn?t eat. I only live 2 mins from the restaurant so it?s not that it took to long to get to us. I gave 2 starts cause the fires and tater tot?s were good.
Interesting tapas-style food. The owner is a lovely lady who took very good care of all her customers.