Retlaw, Trademark Collection By Wyndham

We stayed here on Sept 2 2023, for a nearby wedding. The room was super cute most of all clean inviting. The morning after my husband needed ibuprofen for his back, I went to the front desk to ask where I could find this the sweet front desk staff Etta went out of her way to find some. Etta is one in a million! I hope The Retlaw appreciates her, because we sure do! Thank u to The Retlaw for making our stay so enjoyableBest~ The Biermans

This hotel was amazing with great staff! Hotel was clean and the rooms were nicely decorated. The bed was comfy and there was minimal noise so technically you can sleep! There is no iron but a steamer and we had a covered parking which was lovely on the summer heat. Stayed there during the Oshkosh Airshow as it is a mere 25min away.Rooms: Funnily decorated rooms. Almost gothic but with great amenities. The TV is hidden in the bed which is hilarious

Beautiful hotel. We had a 1 bedroom. There was a couch, but it wasn't a pull out. The boys didn't care and made a fort per usual. The TV comes out the headboard. The shower was phenomenal. It has the rainfall shower head in both bathrooms. Bedroom was spacious. The bed was extremely soft. There is a lot behind the hotel for parking. The hotel had a good location downtown. There are lots of places within walking distance. There are restaurants, bars and parks all within walking distance. We left the car in the lot the majority of the time and walked everywhere. There is also a nice cafe in the lobby for coffee, danishes, and sandwiches. There is no pool. Parking is kimd of weird. You come down the elevator, go through the lobby, and take the hotell elevator to your room. All in all, we would stay here again if we were back in the area.

Cleaning service was terrible. On the first day, they arrived a little before 9:00 a.m. which caught us by surprised. As we were still dressing, we asked if the could come back in 30 minutes they never returned. On the 2nd day, we requested service at the front desk cleaning service never arrived. We were later informed the cleaning service was only on sight for an 1 to 1.5 hours. On the 3rd day we requested service at the front desk in the morning before breakfast, along with fresh towels... we left and returned at 2:00 pm to find the room still not cleaned. We were then told that we had to be out of the room in 20 minutes because the cleaning service left at 3:00. When we returned from a Wedding Anniversary later that night... there was no toilet paper, no tissues, no soap replenishment, and only 1/2 of the trash can materials were removed.

We visited the area for a family function. The Hotel Retlaw is sparkling clean and beautiful. The suite was large and very comfortable. The air-conditioning worked well. It just took some getting used to the controls. Internet worked well.