Pizza Guys - Folsom

Horrible Manager. We ordered pizza 20 minutes before pick-up without mushrooms and had to wait for a remake because they put mushrooms on it. The manager told us that she did it again because she didn't want us to go home and see the mistake and come back. We told her we'd always check out the pizza, but she said that we can't seal her pizza boxes by COVID so we can't check them in the store. Then they made the pizza new and brought them to us-unsealed-so we checked it again with a second mess. We want to wait more. We asked about two ransoms, not knowing it cost extra, so we asked if we could have it for free in honor of their multiple mistakes. The manager was then upset and told us that next time we had to pay for it and had a continuous attitude with us. wasted time and terrible service.

I ordered for pick up and parked in the 'Contactless Pickup ' space; however, no one came out. After waiting for about 10 minutes, I went in....it had been ready for about 15 minutes. The food was GREAT though, and the price was fairly reasonable...$35 for a medium specialty pizza and a side of bacon cheese bread.

Delivery guy had front desk call up to my room when he got there . And front desk lady said she explained to him the shortest route to get to my room but he insisted she call . I was told $41 over phone but when I went down stairs it was $48. So I didn?t have enough money so I had to call up to the room and have my nephew bring down more money during that time and he told me he was gonna step outside and wait because he was in a hurry I proceeded to give him the money without a test and then when I looked at my pizzas the sticker that they put on from my benefit on the Xfinity box is ripped and Torn. I called manager and all he did was say he will have a talk with him

Pizza guys is one of my favorite pizza restaurants. The pizza is unique, even though they have the classics. The Chipotle Chicken is the Best. I love the BOGO deals. Can't find a better deal at any of the other chains. Only $25 for 2 Xtra large

Delicious Pizza! I was a couple cents shy of receiving a free liter of soda, yet the owner gave it to me anyways. That's what I call great customer service . This was my first visit here, but not my last. That small gesture made a loyal customer of me.