Subway - Follansbee

Ever since the old management and employee's left, this location has been going downhill. The place used to be clean, but it's really not anymore. Food isn't fresh anymore( the cucumbers had a coating of slime). The employee's are friendly, but it's always someone new working so they don't really seem like they know what they are doing.

Like many other customers, I have a one hour lunch windows. After standing in line for 10 minutes, the girl working there informs everyone that there's a big online order she has to fill and everyone else may have a 30 minute wait. I realize that everywhere is short staffed, but to ask the in-store customers to wait behind every online order is absurd! About 5 customers just left, as well as telling everyone else pulling into the parking lot that there was a long wait. In their attempts to serve those who won't leave their house, they lost a lot of orders today of in-house customers. Plus, It wasted almost 1/2 of my lunch time with no service. I'll not go back there for lunch anytime in the foreseeable future. I'm sure a many of the others feel the same way.

Thank you Vicki for providing excellent food, exceptional service, and great atmosphere.

Worst subway around ! Needs new management!!!! Every single time I go here they are out of something !

Subs aren't to bad, but if you want extra meat, and they are skimpy on it. You have to pay a ridiculous amount for extra. They are often out of certain buns. Often out of Italian dressing.