Pollo Tropical - Feedback

This is my favorite pollo tropical by far. The atmosphere is well lit and they have a lot of great options put together well. I took away the one star for servi...

We arrived at the one in Miami Florida almost when the store closed and the service was terrible. An employee named Emmanuel took care of us and they served us...

Sides were only left with beans and rice, you have to wait forever and the waitress can't even do the math and there wasn't enough change we'll never go here ag...

The food is absolutely delicious! The service is NOT. The management needs to work with their associates.The food deserves better service.

So about this place... pollo tropical will always be a great fast food restaurant. But if I am being honest the service really needs some attention. The lack of...