Mcdonald's - Florence

Very Busy Place! Drive Thru is always crowded, sometimes out to the Street! Sunday's seem to be the Busiest Inside Drive Thru! Make sure you check and make sure you got everything you ordered! 8 times out of 10 I am missing something! It is hard to get the item(s) your missing once you leave the Drive Thru! Their New Swiss Mushroom Melt (Beef) is Yummy!

I have never had a bad experience at this McDonald's. The staff is always friendly and the food is almost always fresh and delicious.

Keep orders to a minimum. Large orders will never be correct. But even if you order 1 food item, you will be pulled from the drive thru to wait. You'll then sit there till all orders are ready to be ran out to the cars and then they'll be passed out. Moving forward I will not be pulling from the drive thru if I have ordered 1 item. It happens every visit.

Waited a total of 41 minutes for my regular order without any special requests. Totally unacceptable! Ray Kroc wouldn't have put up with this kind of customer treatment.

Hamburger was dry and cold! terrible, what happened to the days of a freshly grilled hamburger.