Istanbul Kebab House - Fenland

I recently tried a chicken tikka kebab at this restaurant and thoroughly enjoyed it. The flavor was delicious and the cooking was perfect. The fresh salad served on the side was crisp and light, making for a wonderful meal. I will definitely return soon.

This was the worst dining experience I've ever had. The food arrived an hour late, cold, and soggy. The meats were burnt and the chicken was tough. The kofte was chopped up and inedible. The lamb doner resembled road kill. I felt sick and vomited shortly after eating. When I called to complain, I received terrible customer service with no apologies or offer of a refund. The staff were speaking in their own language and laughing while I was on hold. I would strongly recommend avoiding this restaurant at all costs.

The Kebabs where tasting amazing. I loved it! Especially the chilli sauce was absolutely delicious. I would definitely go back and take my friends with me:

So. I work in a customer facing environment and I know customer service is king. Ordered a meal for my family tonight and food was delivered late first of all. The meal was pre paid online. On receipt there was food missing so I called to see how quickly could be delivered. Wow! I didn't realise that it wasn't important that food I had paid for was missing and I didn't realise that how long I had to then wait was important either! Remember the food was already late! What I then experienced from the manager was nothing short of shocking. Apparently these things happen when you pay for a service but the manager of Istanbul Wisbech believes that when this happens he shouldn't need to sort it in a timely manner. To be shouted at for challenging service and told to never order from him again is beyond comprehension. As it stands I have ordered goods from Istanbul Wisbech that I have paid for but not had delivered and then told never to order again. Good job I have recorded the conversation! Still waiting for the refund on goods paid for but not delivered Istanbul Wisbech? PS Couldn't give 0 or negative stars.

Outside of Turkey or London, Istanbul is as good as you'll get and certainly the best in Wisbech. Great service , cheap and fast. The lamb sis is a must