Franky And Bennys - Fareham

My family and I went out for a nice lunch, but we were disappointed with the food. I ordered a steak cooked blue, fully understanding that it would be cold, but when my meal arrived, the plate and all the sides were also cold. I was not happy. After expressing my dissatisfaction, I was given a 50% discount, which I appreciated. I suggest that the restaurant consider using hot plates to keep the food warm in the future.

We waited about 50 minutes for our food to arrive, without being informed of a wait time. When the food finally came, it was cold as my hot dog had been left under a heat light for 15 minutes while other meals were prepared. When I expressed my dissatisfaction and refused the meal, the staff did not offer any apologies. Only a young lady who had served us earlier apologized, though I reassured her it was not her fault. The rest of our food also arrived cold, not even warm. There was no visit from a manager to address the issue. We paid for drinks and garlic bread without receiving any apologies. Overall, it was a very disappointing experience and I would not recommend this restaurant.

Visited on the evening of 13/02 and was served by Dylan, who was fantastic. Excellent service and generous portions. Perfect spot for a quick bite before heading to the cinema. Enjoyed a variety of appetizers and the delicious nduja Mac & cheese. Unfortunately, the chicken wings were quite dry, so I would recommend skipping those.

Excellent from start to finish. Amazing food and service even though we had changes to standard menu. They couldn't do enough for us.

We visited here specially for their lunchtime deal which is valid up to 5pm. It is really good value for what you get. We had 2 courses which were really tasty and flavourful that cost £12.90. For starters, we had the potato skins which were served with a pot of sour cream which were good and the garlic pizza bread with mozzarella which was really good! The dough was really soft and fluffy. It also had plenty of garlic and mozzarella on top which made for a really delicious starter! I highly recommend that! We then ordered our pizzas for our main. The pepperoni pizza was really moist and had lots of pepperoni. Again, the dough was soft, light, and airy with lots of flavour! The portion sizes are very good, I definitely left full. The restaurant was clean and spacious. The serving team were also friendly and pleasant. I would definitely return again. Tasty food with good portions at good prices!