Great American Restaurants - Fairfax

Reservations system does not workRest does not respond with a code

I love the GAR chain. My favorite steak (Drunken Rib-Eye) is cooked by several of the restaurants in the chain. Conversely, I hate, hate, hate the GAR app powered by ChowNow.The GAR app is designed to force the save of financial and address information without allowing deletion or editing of the information. I need my information removed. This is not a good way to do business. It's disingenuous in nature.

I love the GAR chain. My favorite steak (Drunken Rib-Eye) is cooked by several of the restaurants in the chain. Conversely, I hate, hate, hate the GAR app powered by ChowNow.The GAR app is designed to force the save of financial and address information without allowing deletion or editing of the information. I need my information removed. This is not a good way to do business. It's disingenuous in nature.

This is a corporate policy issue. Why do you sell gift cards if you make them difficult to use for consumers ? In days of pandemic you should be flexible as far as how consumers use them. Why the requirement to go inside to place to-go orders? Why can't your restaurants take gift card numbers over the phone like other restaurants do nowadays?It's January, 2021, there is COVID 19 out there and the numbers of sick and deceased are still crawling up. Why create extra exposure for everyone? I just don't get it.We received the gift card for Christmas. And yes, we could have skipped ordering from there for now. But who is going to guarantee that some of these restaurants will still be there later this year?

This is a corporate policy issue. Why do you sell gift cards if you make them difficult to use for consumers ? In days of pandemic you should be flexible as far as how consumers use them. Why the requirement to go inside to place to-go orders? Why can't your restaurants take gift card numbers over the phone like other restaurants do nowadays?It's January, 2021, there is COVID 19 out there and the numbers of sick and deceased are still crawling up. Why create extra exposure for everyone? I just don't get it.We received the gift card for Christmas. And yes, we could have skipped ordering from there for now. But who is going to guarantee that some of these restaurants will still be there later this year?