Fazoli's - Evansville

PS: putting it up here. A manager or customer service person asked me for my email address and she was going to make this right. I sent my email address as requested. No further response. So I sent another email asking if they were make good on their offer to make things right. Still no further communication from them. I’m lowering my stars and adding this info so ya know. They need to make good on their promises. When we ordered, there was an extra entree ordered in error. He didn’t catch the extra $10 charge. Our number was on the table. The mgr brought the 1st of 3 entrees and took the number. After 10 minutes or so, she brought the other 2, mine and the extra one that was inadvertently paid for. She became irritated. I got the receipt and saw the mistake. So I went up to show what happened. Without turning around, the mgr rudely said: He’s over there eating somebody else’s food! I replied the receipt shows he paid for all three. She said I didn’t have to get smart about it. I mirrored her. She was rude. Then she brought trays to the waste twice, banging them loudly!!! An employee came apologized for the way her mgr talked to me earlier. I did get a go box for that 3rd meal finally and took it home. But I believe after all this, a complimentary dinner is apropos. Thx!

First time I have eaten at Fazoli’s since we moved backed home. Food, Service and cleanliness of restaurant was fantastic.

The service was great and the food was very good. The restaurant was clean and well kept. It had been a few years since we had Fazolis and we were happy we returned.

Yolanda is the best hostess I've ever had. She made me and my daughter feel very welcome at this establishment and I'm coming back again and again for her service and the great food

All the staff was very friendly with great service! Restaurant was very clean as well.