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Bidra med feedbackGabrielle heard we were from Florida and that it was our first time at Whataburger, so she came out with Whataburger sunglasses, bandanas and other swag for us. It was such a great customer service experience, and the food was amazing. We might just have tocome back again before we leave :
As always once a year I will pick a whataburger store and go there three times to see if they can get my order right.... even once.....well this is this year's store. The past 3 mornings I have gone through and ordered breakfast. Day one gravy andbiscuit with hash brown... I was given the biscuit and gravy and not the hash brown but still charged for it.. Day twoyesterday ordered biscuit and gravy, extra biscuit, two sausage patties and a hash brown . Instead was given biscuit andgravy, extra biscuit, two BURGER patties and still no hash browns... Still charged for them. This morning I went through andasked for a biscuit and gravy, extra biscuit, two sausage patties, and hash browns. Instead I was given two biscuits and gravysand that's it... Still charged for the other stuff and I was clearly given the wrong order. It great to see whataburger isincapable of getting an order right still.. it's a shame whataburger use to be my favorite place to get fast food . You guysneed to do better. There's no point in calling and telling them about the mistakes they will not do anything to fix it. Here istoday's pics for proof. Welp off to another year without this places food :
LOOOOOOOORD!!!I just want my Bacon!!!!I stopped coming here over a year ago because I never get my full order when I come to this location. I don’t know what it is about bacon but I could never get my bacon whenever I asked AND PAY for it. I also really wish this location would hire people who understood the definition of customer service because when you try and speak to them about it, even when you make light of the situation they still sound like you are the one bothering them. Specifically the night crew.Well now that-that is off my chest, let me go find a pig to cut and cook my own bacon…
Always ready to serve 24/7. The food is fresh and hot. And the drive thru is fast and efficient. Make sure you let them know, you want condiments.
Worst thing wasaburger ever. had my bf go get me food, gravy is not even 1/2 full, we always have something wrong with our order when we go. They also tried to hand over another order several times. do not recommend.