Braum's Ice Cream Dairy Store - Euless

Today I stopped from braum for an orange-shot frozen. I paid for my order at 4:58 a.m. and made me on the way to the second window to receive my contract. I just waited 15 minutes for my order to say that they are from orange sherbet. I sat there for 15 minutes without a worker coming to inform me about the lack of product. I finally got the attention of the student employee who worked through the trip and he let me know they were in a sherbert. I asked for my money back and to see a manager. the student worker returned my money and the manager came into the window and said nothing that sounded like an excuse for my long waiting period. it has not proposed any other article. I totally understand that this is going out of product. but I don't understand the lack of customer service I've experienced at braum today. please note their customers especially if the dinges don't go as they should

If I could give five negative stars, I would! The area where you order your ice cream was filthy. After waiting in the ice cream line for more than 30 minutes, we gave up. When we arrived, there were just 5 people in front of us and two people working the ice cream line. By the time it was our turn, no one was working the line. The gentleman moved over to take a food order, and the girl had stopped working the line to go get more chocolate chip ice cream which NO ONE had ordered. We spoke with Alexis, the manager, and all she could say was that's what I have to work with. WE'RE DONE WITH BRAUM'S ON MAIN STREET IN EULESS.

I usually only stop here for breakfast. But today I went for lunch got an affordable, good-sized chicken salad they gave me a cup of cottage cheese! Good job BRAUMS!

I ordered a large chilli, and received a large half filled chilli with no cheese and only 2 crackers to go with it.... also no napkins. I should have just ordered the small chilli. ?

A north Texas classic. Fun, casual fast-food and ice cream shop with a grocery store inside. Awesome shakes and their brand of ice cream is AMAZING! If you’re on a road trip we can recommend the bag of burgers!!!