Dunkin' - Essex

Great dunkin but they sell out of most things by 4pm

I went at 515am and ordered through the app. Food was hot, fresh, tasted good, wasn't messy. Order came out fast, everything was correct. Woman that was behind the counter didn't miss a beat, she was fast and good at her job and gave me all herattention.

Maybe fix your hours of operation! 5 a.m. my a !!! Try 6 a.m. I drove almost an hr for a closed store.

They've gone downhill a bit. Their new staff of really young people never seem to even want to be there. I always see them standing around but if you go through the drive through you'll have a quicker time.

It just so happened to be torrential raining that day. There is no over hang by the order box so I was getting drenched even when I kept rolling up my window. It was really frustrating. There seemed to be a lot of miscommunication and misunderstanding,perhaps the employee was exceptionally hard of hearing but they didn't seem like they knew what they were doing. They didn'tseem to know the menu. The whole situation was pretty uncomfortable.