Wendy's - Erlanger

Great kid that Clayton granger fella is he gave me extra sauce made sure I was comfortable in my seat he made me feel welcomed in a place where I’m usually not

They're very fast and professional. I never go in but going through the drive through is usually a fairly quick experience and they're very good at getting your order correct ,which means everything when going through a drive through.

The new look is nice, BUT. It went bad from there. Too much to put on here. Got my order completely wrong, My wrap came out of the wraper onto the counter, the girl still put it in my bag. Found a 4 inch by 4 inch piece of plastic cooked between my double. I called the manager on duty and took it back. Walked in only to be laughed at by the cooks and other employees. Not the manger). She was apologetic and nice. Always loved my Wendy's until this experience. There is more but I'm not putting it on here.

Unfortunately, I didn't catch the front counter lady's name but she was INCREDIBLY nice!!! She was also outside when we were leaving and told us to have a great evening.. she was cleaning the restrooms when we arrived. As a long-time gas station employee, I notice appreciate a lot! I told her they looked great and she beamed with gratitude!

The amount of food that is fresh not under a light is wonderful with today’s economy!!Parking: Nice amount of handicap spaces available!!