Costa Coffee - Epsom and Ewell

Pleasant interior and good staff. However Costa have yet again put up prices but not bothered to repair hand dryer in toilet which has not worked for weeks. Shame on a company who charge alot but are happy for germs to spread in their toilet

Coffee is always good here, it’s what you expect from every costa! the service is a bit slow at times but then it is very busy most of the time as it is in the shopping centre! the only thing we’d say is the girl behind the counter made us feel a little uneasy as she kept coughing into her hand or blowing her nose without washing her hands.. made us feel a little uneasy is all as then she heated prepared our food. is a very busy costa so i recommend trying the one by the station or in odeon if you want a quieter place to have coffee or something to eat. always go for a mocha or latte and it’s always lovey. the pesto panini is again, lovely but a bit pricey. but it matches the prices of every other coffee place in epsom so it’s fair..!

A bit like being in a sixth form college except …. They probably realise they are customer facing so to hear the ‘barrista’ describe something as ‘bull sh ’ is not what you would hope from this brand.

Fantastic from the moment you enter the door, you are greeted with a ‘hello’ and a smile…Excellent customer service from the two young female staff, worked quickly and neatly and both were polite, professional and friendly… this is what customer care should look like everywhere but sadly is not the case in many places anymore… Well done to you both… made an average visit to a coffee shop, a great visit… Thank you

Lovely staff. Great coffee. Calm atmosphere. One thing I would ask for is more attentive cleaning under the tables or on the chairs.