The Groove Train - Epping Plaza

Prices have gone up but food is still tasty. Risotto was delicious and burgers were good too. Small serving of fries with burger. Staff were too eager to clear plates though- kept trying to take our plates whilst we were eating!

Excellent. Cater to all dietary requirements with excellent customer service. Fast lovely setting. Food clean eating and great drinks. Perfect for lunch or dinner. Yet to try breaky but seems like wide range. Lots of coffe cake options. A great find!!!

Have eaten here twice before and absolutely raved about the food and service was great as well. Just had dinner 2 nights ago and the food was not as tasty but not terrible. Service was good, with one girl in training who was good. Most of the girls serving didnt know that the blinds still let the blinding sun into our table, but this problem would present every day, that was strange. I would still eat here as i think the food may have just had a bad day.

Avoid, better of eating fast food Worst worst service , food is ok but the service of this place is the worst I have ever seen in my 35 years . I’ve ran a restaurant before and never seen or experienced something like it . We were there for a birthday party just 2 families . We got the table at 7:30pm and every 5 mins a waiter will come and ask us if we want to order something else this is at 7:45 pm which is peak hour of dining . Then at 8pm the waitress comes and says please order as it’s last orders now . The food served was made in a rush . We asked for extra plates as we ordered 6 dishes to share amongst 4 adults and 2 kids . Plates come and at 8:15pm we are asked can I clear your table , we advised we are still eating . 5 mins later another one comes ask the same question . We advised the same . 10 mins later someone comes and ask just advising kitchen is closed do you want any drinks and can I take the plates , we still have food on the plates and were slowly munching on it. Then at 8:30pm we asked for the cake and some side plates and advised for the calamari and chips to be left as we will munch on them . To our surprise we are told that we will be charged $2.50 cents per plate as they are extra plates and not with food . (After We just spent 200$ then 15 mins by the watch at 8:45pm while we are still having a bite and literally eating , we are asked can we take the plates as our kitchen is cleaning all the dirty dishes . The place is suppose to be open till 10pm we understand if they were closing early but let people atleast finish their food and besides us we had 5 other tables sitting there and chatting . Plus the staff has a major attitude problem . Not a word of apology came out . I’ve been to many groove trains infact a friend owns one as well but stay away from this one , better of going to other place this place has no idea what hospitality means . Might as well put closed sign outside the door and go home early every night . Never again if there was zero star I’ll rather give that .

Lunch or Dinner, it doesnt matter because the meals and the service we got was friendly and bubbly. Meals were great, and loved the pasta dishes and if you want to try it, you wont be dissappointed