Pizza Express - Epping Forest

We stopped off here today whilst finishing off our Christmas shopping. The service and atmosphere is always great and the staff very welcoming and attentive. Our server today, Carlos, was brilliant and offered some of his recommendations which we duly ordered and were glad we did. I thoroughly recommend this particular restaurant in the chain and will return again soon.

A large group of us had a friends lunch here on a Saturday afternoon. Service was good and efficient but had to wait over an hour for our main course orders to be taken while we spent more money on multiple starters and drinks. Everything here seems to be bread orientated. My biggest complaint was my “King Prawn” pizza. It had tiny bits of cut up king prawn on every slice. I would guess they used four “not so king” prawns for the whole pizza. It really was ridiculous. A blatant rip off. It really was laughable at how little and scarce the so called king prawns were. No wonder I would never choose this place if it were down to me. Completely unacceptable

Expensive pizza. A friendly female member of staff first served us however the male member of staff tore off the receipt from the machine and threw it at us.. and walked off as we didn’t leave a tip due to having to wait a good 40 minutes for two Margarita’s. It wasn’t busy either. Poor customer service on his part.

I made a last-minute reservation at this restaurant and was surprised to find it empty, especially during the Christmas holidays. The menu was perfect for kids, with an easy-to-read selection and activity sheet to keep them entertained. The food was consistently good, however, the service was a bit slow though still friendly.

We had a fabulous lunch with family , the staff were very friendly and attentive, our pizzas were amazing , I love the thin crispy bases and they were so delicious, highly recommend