Mcdonald's - Emmaus

One of the worst McDonalds. Closes over an hour early on Friday. Food is usually cold every day. The only good is the attitude of people. Do not recommend this location.

Idk why, but this McDonald is the absolute best. A very good McDonald's.

If I could give this restaurant negative stars I would. The quality, service and management of this location has hit an all-time low. Employees performing food prep and serving food at the drive-through window were not wearing masks or gloves. We are in the midst of a pandemic. I've worked in kitchens. It gets hot. I get it. But the health and safety of the customers, during a pandemic, must come first. A sign on the window says that all customers must wear masks. Why would the employees preparing food be exempt? Our order was missing a food item and we were forced to go back through a second time. Staff inside the restaurant appeared disorganized and unprofessional. Communication was very poor. Drive-thru window was left open for a very long period of time and no one was visible inside the restaurant. We observed the drive through attendant handling food items without a mask or gloves at any time. Two workers were having a conversation over top of our food order--they were trying to figure out how they missed one of the three meal items in our order. At the same time, another worker was observed retrieving cigarettes from behind the counter. How can that be a priority when the drive-thru was so busy? The Quarter Pounder burger we received was not fully cooked. The patty was still very pink and cold on the inside. My 12 year old son spit it out after one bite. We used to visit this location occasionally. We won't be going back. Considering a call to the local health department. Strongly suggest a random employee drug test, and some basic food safety training and protocols for preventing the spread of COVID. Corporate should revoke their franchise license. Photos of the under-cooked product are attached... no way this is safe for consumption.

Ordered a bundle box in the drive through. Cold single-burger in a McDouble that looked like a two year old assembled it. Mustard and ketchup all over the outside of the roll.

Literally the nicest McDonald?s I have ever been to. Super friendly and accommodating!