New Vault Cafe - Elmont

This place is horrible food staff it was not clean silverware glasses ugh . Save your time and money go somewhere else

Place scammed my friend, service was trashhh so not go here the place is not worth the money

DON’T USE THIS ESTABLISHMENT FROM HOSTING EVENTS. The owners brother stole 5,800 dollars from me. They take your money and if you want a refund months before your event they’ll offer you a not even quarter of your money back. The night I handed them the money I called the owner he agreed to give me the full amount back and then the next day on arrival to the location they offered be 1400. They told me take or leave it. I told them I’d take them to court and they wished me good luck with court and said I’ll never get my money back. Then continued to call me a child for being upset they were trying to take my money. They still hosted an event on the same night I booked it nor did they give me a refund after the event or anything since . It’s been 6 months and I’m taking up with court. Again don’t use this establish it’s garbage

We came spent money on a VIP tonight for a birthday. And the customer service was TRASH. The bottle girls were blah the energy was in a nut shell Blaaaaashhhhhhhhgggggh. The Food no seasioning . I am extremely dissatified with the overall experience.

This place is super trash. Purchased 2 VIP tickets for an event that was supposed to start at 6pm. They didn 't start letting people in until 8pm. Then we got to the entrance and gave the lady my phone to scan tickets and the QR code didn 't work. So we were told that the tickets were for a different day, when the date was clearly the right one. We finally get wristbands and get inside. Order watered down drinks and we go to head up to the VIP balcony and we 're stopped by security and told we cannot enter because we don 't have VIP access low and behold homegirl sitting at the front gave us the wrong wristbands. Finally after having to speak to 3 different guards we were allowed up to the area. NEVER AGAIN WILL I STEP FOOT IN THIS ESTABLISHMENT!!!!!! If you are thinking about going, DON 'T! RUN!!