Wendy's - Elkridge

Waited 20 minutes in the drive through and when I finally got my food it was completely cold. Not even a little bit warm. Also there was no ketchup or mustard on my burger, only mayo. I'm not even sure how you forget those.

Drive through is very slow. It used to be really quick, less than 5 minutes on most days. Recently I have been waiting for 10 minutes just to place my order, then another 5 to pay and pick up. There have been times where cars in front of me have left. I was there today and the line was almost to Washington Blvd. other than the drive thru being slow the nuggets are amazing, always crispy. The fries should be cooked a little more as they are mostly soggy.

I pulled in the drive @12:57 and Mohammad was more than delighted to take my order. I really appreciate the hospitality and his patience. The order was for my pregnant wife and it was so relieving to have him accommodate me. Blessings to you Mohammad!

The manager and the staff they are wonderful, I am the customer who asks for everything to be fresh and there is never an attitude about it. My order is always correct and fresh and just wanted to spread some positiveity after today's visit.

Considering it was busy; both drive thru and inside the Food was fresh and hot. I didn't mind the wait.