Shiki Of Elkin

The manager of this establishment is extremely rude. If the food is not prepared correctly they will not make it right.

They missed an order and refused to replace it. They blamed me when I called back, and only offered an unspecified discount when I called back. One star. Will not return

I always get our food to go. Have never had an issue in all the years we have gotten food here. Food is always consistent. We just get Hibachi Chicken and/or steak with mixed vegetables, no carrots and no rice. When the kids were here, we got the rice. I feel their portion size is good for the money. Of course the prices have gone up, but they have everywhere.

I tired them for the first time yesterday. Boy am I happy I tried a new place. Usually I get stuck in the rut of ordering from the same few restaurants all the time.

I have ate at this establishment before many times, food has always been excellent. This experience was not so much. I live about 30 minutes away and drove there and got take out. Called the food in, added some stuff when I got there. Total was 21.37. Just a casual two people dinner there days. When we got home to eat our food, there was hair's in both of our plates. Not just one but several. I called letting them know, asking if we could get a refund or something to compensate. Nothing was available, just to drive all the way back out to get the same food remade. Seems a little far out of my way just for 2 meals to be replaced. I work in the food industry and we always try to compensate with the customer to help encore their experience. I was not pleased about this.