Kapps Pizza Place - Elkford

This restaurant is not a good place to work. The food is okay, but the owner, Don, is a bully. He often shouts at and intimidates his employees, and if one of them makes him upset, he takes all of their tips for the day. Making a 20-minute drive to Sparwood is worth it to avoid supporting someone like him.

I am shocked at how bad the Service at this restaurant is. My five year old and I visited this establishment on a Saturday afternoon. We ordered a pizza at the counter, and were told it would be 45 minutes. It was 2 pm and there was only two small groups in the dining area and they already had their food. There was 4 or more staff behind counter in kitchen area and did not look busy. We let them know we would go for a walk and return to dine in after a short while. We returned after about 20 minutes and proceeded to have a seat. The server came out with our pizza and dropped the pan on the table and gave us one plate. She asked if we wanted any drinks , I asked for water to start. She came back with one glass and left. We were not given a second plate or additional glass of water. There was no cutlery provided, no napkins given and no condiments such as salt and pepper or parmesan shakers. There was also no serving spatula on the pizza tray. The group of customers in the table in front of us had all the things that they never gave us, with their pizza order. The pizza was over-cooked to the point that over half was burnt, and the toppings were so scarce. The Server never once checked back with us to see if we needed anything. I went to counter to pay and asked for a take out box for the leftovers, and was handed a small Styrofoam container, not even a pizza box! The debit/point of sale machine would not let me leave a zero tip, and would not let me move forward unless I entered a tip amount. The prices for their food were quite high as well. This is hands down the worst experience I have ever had at a dining establishment. I would not recommend Kapps Pizza to anyone. I will not be back here again! The site has no options for zero stars or I would have picked that.

We had a large group of guests and decided to order from KAPPS to cater for our family. The food was fantastic, the service was excellent, and the price was very reasonable.

4 of us went to this cafe for breakfast. Good choice, extremely good food with service with a smile. Would definitely recommend.

The pizza is very good. Cant complain, very clean inside but no Air conditioning so its super warm to eat there in the summer