Wendy's - Elk Grove

Drive through..ordered a taco salad. Inside was closed, so all orders were through drive through. There was a car/customer that had issues with order. By the time I got up, I paid and I received my bag. I drove away, (I should have looked at my bag before leaving), I only received the salad, no chili, no chips no salsa or sour cream. I had to drive back and get in line through the drive through. Another 10inutes to let them know about my order. It was rectified but still missing was one item. Plus my child ordered some items and wasn't charged. The manager handled it well, by apologizing, giving me my order and comping my child's meal.

Ive been visiting all the Wendy's in my area. I've found a few that are in need of cleaning and training. This location is one of the best I've seen . The dining room was very clean and the tables were wiped off. I didn't need to wait long to put in order and was served quickly.

Good food for cheap, while all other prices have been increasing like crazy Wendy's is still affordable, I appreciate that.

When did it become customary to pass off cold French fries to the customer? Truly GROSS. Deep fry them again...Id rather have double the grease than cold limp potatoes. Don't give the customer something ur not co.fortable with eating urself.

We had a generally very bad experience. We got our order through grub hub because we are at a hotel and didn't want to leave Anyways We ordered a pretzel bun burger with a side of chili fries and bacon, spicy nuggets with sauce, and a bakedpotato We got : The fries A regular cheeseburger with no pretzle bun Nuggets No sauce No potato