Chicago Pizza Authority - Elgin

Had a big order of 5 dinners. It was very pricey, food was mediocre, and they forgot multiple sides for our dinners. I also requested napkins and utensils, missing. I know that sounds petty but I was visiting someone out of town and didn't have those available and 3 of us got BBQ ribs. I called to complain and at first they offered $15 dollars off my next order. Who said I even would ever order there again? Then it sounded like she would take the little $15 off my bill and then never even gave me my credit. So I paid for some of the food that I never even got!

I first ordered thru GrubHub still on ur website and got message upon hitting enter that you don't use them anymore. They sent the order to you. Okay, so CPA had to cancel that order and I ordered straight from you. GrubHub refunded my card and txt me re cancelation. This is confusing, oh and I gave ur delivery guy a tip, which was overlooked on the redo. Thanks for the really fast delivery. Good food

NEW REVIEW(06/16/2023): WE MESSED UP NOT CPA THEY STILL OFFERED US A WHOLE NEW PIZZA FOR FREE! As long as we gave them the one we didn 't want back, missing two pieces they were still awesome about it!! We are still shocked that with little to no push back we received a whole new pizza after we were advised, based on what we were trying to order, we said the wrong thing. For the pizza we wanted (other family members order it all the time and it 's phenomenal), we should have ordered a stuffed pizza when we 're ordered deep dish. We called thinking CPA messed up when technically it was us and they fixed the issue right away. No arguing. We were so relieved because this was a special dinner for us in a number of ways. Thank you so much for your kindness and understanding! We will definitely recommend and continue to order from you guys! OLDER REVIEW: Although I felt it took awhile to get our pizza for the time of day we ordered it(just past 3pm cst on a monday and we got our pizza an hour later), I was overall impressed. The call to put the order in was pleasant, delivery person was kind and the pizza was delicious. Would recommend to others.

The dining room is deceptively big. I’m not sure how packed it might get but we were there on a Sunday afternoon and there was plenty of room. We had pizza, of course, and it was great. Asked for bacon and it was piled on… no skimping. Service was excellent. Our server constantly checked on us and had a great attitude. Definitely recommend going, try their half price pizza special on Monday!

We have so many pizza joints in the Chicago area, however this one is truly a step ahead. It's a small venue yet it fills you with delicious homemade soups, great appetizers and their pizza is above many. The sauce, cheese, sausage,