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Bidra med feedbackExtremely busy. Went in because the drive thru was ridiculously long. Staff was friendly and didn't take long for the food. In n out always hits it out of the park.
Good burgers. Last two times they have given me the wrong order but overall okay.
The fries were done right. Sometimes the fries are overcooked and dry not here.
Sophia took my order with a huge attitude.. Her and the other guy who was working the drive thru with her were busy talking and ignorning cars. They were both swearing on the Job and looked very unprofessional out there. Ive been to alot of In N Outs and have family members that work for this company. She approached my vehicle with an unpleasent attitude instead of asking would you like fries or a shake to go with your meal. She just kept laughing with other employee and not making eye contact with us and kept repeating is that all . Ill take my business elsewhere next time. In n out needs to step up and handle this situation to make sure this does not happen to anyone else.Came in today MARCH 15 AROUND 10 AM I WAS LOOKING TO SPEAK TO A MANAGER AND ALYSSA GOT UPSET THEY WERENT OPENED. I POLITELY ASKED TO SPEAK TO A MANAGER AND SHE SAID WE CANT DO THAT RITE NOW PLEASE GET THE F OUT... SHE DIDNT EVEN ASK WHAT I WAS THERE FOR ..
Bathroom was dirty, store was clean. Ketchup pump was available, salt/pepper available, napkins available. Lids and straws and sodas were all stocked.Food came out reasonably fast ~10 minutes.Burgers were good, animal fries were soggy but edible.There is a disappointingly small number of seating areas inside and out. With the number of patrons waiting for seats on a Sunday afternoon more seating should be considered. There were in excess of 15 groups waiting for people to finish eating so they could sit, some holding their food already waiting. Consider removing parking lot for more outdoor seating, there is a giant car park right there for the esplanade.